ПсковГУ

Service Team Manager

Сведения о работодателе

• Название организации:

  Ostrovok.ru

• Руководитель:

  Head of Support & Customer Care Team

• Сфера деятельности:

  Информационные технологии, телекоммуникации и связь

• Адрес:

  г. Москва, Рочдельская ул., 15, стр. 43

• Веб-сайт:

  https://ostrovok.ru

• Email:

  polina.panshina@ostrovok.ru

• Телефон:

  8 (800) 775-65-25

• Контактное лицо:

  Паньшина Полина
  polina.panshina@ostrovok.ru

Описание вакансии

• Должность:

  Service Team Manager

• Должностные обязанности:

  • constant communication with hotels / partners / suppliers for partner bookings support, arranging additional services, handling emergency cases and complaints;
  • providing customer support via phone, live chat, and email;
  • logging actions in CRM;
  • advising partners on working with the product, it's functionality and capabilities;
  • maintaining records and doing reconciliation.

• Уровень образования:

  бакалавриат

• Требования:

  • graduates or students of linguistic faculties who are going to graduate this year;
  • fluent English + knowledge of Spanish / French / German / Portuguese / Polish;
  • self-discipline, attention to details and high level of personal responsibility;
  • communication skills;
  • people-oriented and energetic.

Условия работы

• График работы:

  Полный день, Гибкий график

• Зарплата: не указана
• Дополнительные условия:

  • оfficial employment; • professional development and career growth opportunities; • interesting tasks (work with a complex and cool product that you will be proud of); • team of professionals; • competitive salary; • flexible schedule (5/2 or 2/2), remote work; • the opportunity to learn new things and share experiences.